Returns Policy
We want you to love every piece you receive from New Style Jewelry. If something isn’t quite right, we offer a 30-day returns policy for your peace of mind.
To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging. Returns must be requested within 30 days of receiving your order.
To initiate a return, please contact our team at [insert email] with your order number and reason for return. Once approved, we will provide return instructions. Please note that customers are responsible for return shipping costs unless the item is faulty or damaged upon arrival.
Once we receive your returned item, we will inspect it and process your refund within 5 to 7 business days. Refunds are issued to the original payment method. Shipping fees are non-refundable unless the return is due to a fault or error on our part.
If you received a damaged or incorrect item, please notify us within 7 days of delivery, and we will resolve the issue promptly.
We do not accept returns on final sale items or earrings for hygiene reasons unless they are faulty.
If you have any questions about our returns process, feel free to reach out — we’re here to help.